Cato Fashions
Cato Fashions Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cato Fashions has 2.7 star rating based on 18 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Cato Fashions to a friend or colleague.
- Rating Distribution
Pros: Affordable, Customers, Fashion.
Cons: Being judged, Employee michelle, I have encountered a manager that is not customer friendly.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cato Fashions has 2.7 star rating based on 18 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend Cato Fashions to a friend or colleague.
- Rating Distribution
Pros: Affordable, Customers, Fashion.
Cons: Being judged, Employee michelle, I have encountered a manager that is not customer friendly.Recent recommendations regarding this business are as follows: "Be aware when ordering on line. They also need faster delivery in this day and time.", "Do not shop here", "Beware", "Do not spend your hard earned money, or waste your time in this store if you get off after 5pm. They will rush you out the door. Not caring why u are there, or what you need.", "Not good".
Most users want Cato Fashions to offer a solution to their issues.
Review authors value the most Website and Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange
- Some associates are customer friendly and helpful
- I have encountered a manager that is not customer friendly
Preferred solution: Apology
Customer service complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Antonio, TexasCustomer service
I have been a customer at Cato for over 30 years and today on my 28th wedding anniversary I had the worst experience ever. It started when my husband wanted to buy my some outfits and I chose Cato, the first location was on Military Dr, San Antonio, TX, where we spent around $600.00 and there were items there that were not in my size, so I was directed to go to an additional store in Pleasanton, TX, which we were told it was about 30 min from that location which was actually 62 to 65 miles away all because they did not have my size.
So we went to the second location because I only got half of the outfit from the first location and an additional pair of shoes that was not in my size at either location was actually at the Rigsby location, it took us three to three and a half hours to do all that driving and spend about $800.00 without no consideration for the time, $60.00 in gas and mileage racked up on my vehicle to stay loyal to Cato. No managers seemed to care about the major inconvenience so we have decided if nothing is done to discontinue my relationship with Cato and spend my hard-earned money with someone who cares about me as a person. I felt hurt, manipulated, taken advantage of, and disrespected on my 28th wedding anniversary.
So I hope this letter reaches the top CEO to let him know that it's not ok to treat loyal customers or any customers in that manner and take them for granted.
Sincerely hurt,
Eva Armstrong
12/31/23
And if anyone cares to discuss this situation I can be reached at 409-293-****. If there is no consideration for my feelings I can return all items purchased to the nearest location.
Preferred solution: Apology
Store closes
- Fashion
- Employee michelle
- Was horrible and rude
- Rude employee
Preferred solution: Better customer service! She really needs to be reprimanded. I didn't get the outfit i needed. I ended up going to walmart.
User's recommendation: Do not spend your hard earned money, or waste your time in this store if you get off after 5pm. They will rush you out the door. Not caring why u are there, or what you need.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kosciusko, MississippiA Manager at the Kosciusko Ms Store was Extremely Rude to me . I had a problem over a pair of boots I bought. She wouldn’t even do anything to help me !!!
- Manager is very disrespectful
- Quality is steadily declining
Preferred solution: Apology
On line purchase
User's recommendation: Be aware when ordering on line. They also need faster delivery in this day and time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charleston, MississippiRude customer service
whom ever this applies to, I was attempting to shop at Catos in batesville ms 38606 on December 15th around 2-2:30 in the afternoon & I had several tops in my hand & was browsing clearance rack when one of your employees came over & started adjusting the rack I was on & I said to my self shes just doing her job so I moved further away from her & she then was within 3 inches of where I had my hand & she looked at me & pushed the clothing beside my hand smirked and walked back to the front. .
I then put tops back & exited the building & went to a business that values my business. customer service,it keeps your doors open.
Very disappointed in the way I was treated, Ive shopped there for years & never experienced an issue. Id love for the camera to be viewed
User's recommendation: Beware
Your return policy is the worse return policy ever existed. You sell clothes , correct . Well I wash mine before wearing them due to other ppl trying on etc.
User's recommendation: Do not shop here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo apply for a credit card
Exchange
User's recommendation: Not good
Lack of small sz in Farmington Missouri
- Trends
- Variety
- Fit
- No smalls ever
Preferred solution: Smaller sizes in store
User's recommendation: Stock more smalls in pants and tops
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Zwolle, LouisianaHave not received my order. Order was suppose to be shipped to the store.
Terrible customer service
525 1st St., Southwest alabaster AL 35007 store is not open
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Winston Salem, North CarolinaNeed to talk to Payroll
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pine Bluff, ArkansasComplaint…
Preferred solution: Let the company propose a solution
User's recommendation: DONT GOT TO THE PINE BLUFF, Arkansas STORE!!!!
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Consideration for your time? You were shopping for clothes, not working in a sweatshop. Spending your money and driving where you did are things YOU chose to do.
No one forced you to drive anywhere. Quit begging for money and act like an adult.
No one asked ur opinion!! Mind ur business
You are on a third party complaint site for thousands of companies. Cato doesn’t come here to read complaints.
By posting here you are opening yourself up to others’ opinions. If you don’t like it, delete your post.
Are you a big fat person?